I ordered the complete Cosby Show series on 12-14-07 and wa simmediately charged $127.72 on my credit card. After 2 weeks and no product, I attempted to call their toll fre enumber.....out of service.
i then attempted to contact them via email....they responded 6 days later and said please be patient, it's coming. Then I received 3 emails over 8 days stating that the item wa son backorder and I coul dcancel the order by replying tot he email send to me by them. Well, they kept sending me emails, but never cancelled the order. Finally got someone on their live chat and they begged me to be paatient and kept offering me perks...like 10% off my purchase.
Finally got them to say they woul drefund my money but would take 10 business days....still nothing. Finally disputed charge on my Visa and am hoping to get it resolved quickly.
Monetary Loss: $128.